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Privacy Policy

At Thorns Tobacconist, we take the privacy of our customers seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or purchase products from us.

Information We Collect: When you visit our website, we may collect information about your device, such as your IP address, browser type, and operating system. We may also collect information about your activity on our website, such as the pages you visit and the products you view. If you make a purchase from us, we will collect your name, email address, billing and shipping address, and payment information.

How We Use Your Information: We use your information to process your orders, communicate with you about your orders, and provide customer service. We may also use your information to improve our website and services, send you promotional offers or newsletters, and prevent fraud.

Disclosure of Your Information: We may disclose your information to third-party service providers who assist us in processing your orders, shipping your products, or providing customer service. We may also disclose your information to comply with legal requirements, enforce our policies, or protect our rights and safety.

Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to collect information about your activity on our website. This information helps us personalise your experience, analyse our website traffic, and serve you relevant ads. You can control your cookie preferences by adjusting your browser settings.

Data Security: We take appropriate measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Your Choices: You have the right to access, correct, or delete your personal information. You can also unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of the email. Please contact us if you have any questions or concerns about your privacy.

Changes to This Policy: We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and we will notify you if there are any significant changes.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at info@thornstobacconist.co.uk.