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Terms & Conditions

Introduction: Welcome to Thorns Tobacconist. By using or accessing our website, you agree to be bound by the terms and conditions outlined below. Please read these terms and conditions carefully before using our website.

Use of Our Website: Our website is provided for your personal use only. You may not use our website for any commercial purpose or in any way that is unlawful or fraudulent. By using our website, you agree to comply with these terms and conditions and any additional terms and conditions that may apply to specific areas of our website.

Product Information: All product descriptions, images and prices are accurate to the best of our knowledge. However, we reserve the right to make changes to our website and product information at any time without prior notice. We also reserve the right to limit the quantity of products that we supply.

Order Acceptance & Payment: All orders are subject to acceptance by Thorns Tobacconist. We will confirm acceptance of your order by email or other means. Payment for products must be made in full at the time of ordering. We accept payment by credit or debit card.

Delivery: We aim to deliver products within the UK within 3-5 working days from the date of your order. However, we cannot be held responsible for delays caused by factors beyond our control. We use a third-party courier for our deliveries and cannot guarantee delivery on a specific day or time.

Cancellation & Returns: You have the right to cancel your order within 14 days of receiving your products. You must notify us of your intention to cancel in writing or by email. You must return the products to us in their original condition and packaging. We will refund the purchase price of the products, but not the cost of delivery.

Intellectual Property: All intellectual property rights in our website, including copyright and trademarks, are owned by Thorns Tobacconist or our licensors. You may not use or reproduce any part of our website or its content without our prior written consent.

Liability: Thorns Tobacconist will not be liable for any loss or damage arising from your use of our website or from the use of any products purchased from us, except in cases of death or personal injury caused by our negligence.

Governing Law & Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from your use of our website or the purchase of our products shall be subject to the exclusive jurisdiction of the English courts.

Changes to these Terms & Conditions: Thorns Tobacconist may amend these terms and conditions at any time without prior notice. Your continued use of our website following any changes to these terms and conditions will constitute your acceptance of such changes.